Privacy Policy
1. Introduction
At CapitalNet Pty Ltd (CapitalNet), we are committed to protecting your personal data. This privacy policy outlines how we protect your personal data.
2. Scope & Accountability
This policy applies to CapitalNet and its associated entities (we, us and our). This privacy policy also applies to our websites and online services. In this policy, personal information also includes ‘personal data’ under GDPR and refers to any information relating to an identified or identifiable natural person.
3. Collection & Use of Personal Information
We collect and process personal information only for lawful purposes and with a legitimate business justification. Personal information is obtained directly from individuals or from authorised third parties.
The types of personal information we collect may include, but are not limited to, names, contact details, employment information, financial information, and any other information relevant to the nature of our business relationship.
We use personal information for the purposes specified at the time of collection, as well as for legitimate business activities, such as providing products and services, managing customer relationships, communicating with individuals, and complying with legal and regulatory requirements. When you visit our website, we may collect information you provide to us, including information you provide to us by completing forms, and technical and navigational information (cookies). Cookies are generally used by us to enhance browsing experience, analyse the efficiency of our marketing campaigns and to improve our website design and functionality.
4. Data Security & Confidentiality
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alterations, or destruction. The transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our online services, and as such, any transmission is at your risk.
Access to personal information is limited to authorised individuals who require it for legitimate business purposes and are bound by confidentiality obligations.
We regularly assess and enhance our data security practices ensuring the ongoing integrity and confidentiality of personal information.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law or contractual obligations.
Upon reaching the retention period, personal information will be securely deleted, destroyed, or anonymised, in accordance with applicable data protection laws.
6. Sharing of Personal Information
We may share personal information with trusted third-party service providers, business partners, and affiliates for the purposes of providing products and services, conducting business operations, and complying with legal obligations. In addition, we may share your personal information where you have consented to us doing so, or where we are under a legal, regulatory or professional obligation to do so.
Whenever personal information is shared, we only do so where we are satisfied that appropriate data protection agreements or contractual safeguards are in place to protect the confidentiality and security of the information.
We do not sell or disclose personal information to third parties for their marketing purposes without obtaining explicit consent, unless required by law or for legitimate business purposes.
7. Cross Border Data Transfers
Personal information may be transferred to and stored in countries outside the jurisdiction where it was collected, including countries that may have different data protection laws.
When transferring personal information across borders, we implement appropriate safeguards, such as data transfer agreements or adherence to recognised data protection frameworks, to ensure an adequate level of protection for the information. However, while such countries often have privacy laws in place, you accept that obligations might differ from and be less stringent than the requirements of the privacy laws of the jurisdiction of origin.
8. Individual Rights & Choices
Individuals have the right to access, correct, update, or request the deletions of their personal information, subject to legal and contractual limitations. Please advise us of any changes to your personal information by contacting us at privacy@capitalnet.net.au.
As provided for in the GDPR you have the right to access your data, to correct or rectify your data, to delete your data subject to applicable law, to have your data processed only in accordance with applicable law, to have copies of your data to be moved to another controller, to object to our processing your data otherwise than in accordance with the law, and to withdraw any consent to our processing your data at any time, Please contact us at the email above to exercise any of those rights.
We provide mechanisms for individuals to exercise their rights and respond to their enquiries and request in a timely manner.
Individuals have the right to withdraw consent for the processing of their personal information, where applicable.
9. Individual Rights & Choices
Individuals have the right to access, correct, update, or request the deletions of their personal information, subject to legal and contractual limitations. Please advise us of any changes to your personal information by contacting us at privacy@capitalnet.net.au.
As provided for in the GDPR you have the right to access your data, to correct or rectify your data, to delete your data subject to applicable law, to have your data processed only in accordance with applicable law, to have copies of your data to be moved to another controller, to object to our processing your data otherwise than in accordance with the law, and to withdraw any consent to our processing your data at any time, Please contact us at the email above to exercise any of those rights.
We provide mechanisms for individuals to exercise their rights and respond to their enquiries and request in a timely manner.
Individuals have the right to withdraw consent for the processing of their personal information, where applicable.
10. Contact & Further Information
For any privacy-related enquiries, requests, or concerns, please contact us at privacy@capitalnet.net.au. If you make a privacy complaint, we will respond to you to let you know how the complaint will be handled. If you are in the EU or the UK, you can contact one of the EU data protection regulators.

CapitalNet Pty Ltd
The Annex | Level 7, 12 Creek Street, Brisbane QLD 4000
+61 424 802 961
ABN 51 674 087 319

